Customer Reviews

Average rating: 4.5

Total reviews: 218

Drew's crew came out today to maintain our furnace. They did a great job explaining everything to us . Very thorough & professional.

Prompt, reliable and informative! Very professional and very honest!!! Always explains everything about service or repair prior to doing any work or maintenance. Always gives you options as well as recommendations based on your unit’s condition and age. Would HIGHLY recommend this company for any and all of your HVAC issues.

Thank God for Drew's Crew they came highly recommended and I'm completely satisfied

On time courteous and respectful

I called Drew’s Crew and they not only returned my call immediately, they came out when they said they would. In fact, the tech arrived to the appointment a few minutes ahead of schedule. He was friendly and knowledgeable, however, I don’t know if I would call the service that I had maintenance. The tech turned on the central air and then placed a gauge like device on my AC unit. The gauge read that I was low on coolant/refrigerant. Admittedly, I am not sure what services are performed with a maintenance check, however I assumed it would consist of checking the parts, checking for leaks, looking at the unit in the utility closet, checking the filter, etc. Maybe the gauge is all that was needed. Nevertheless, I was told that I needed 4 pounds of coolant/refrigerant, which would be $200 per pound plus tax. The tech also recommended having the unit replaced because it is older, which is something that I am considering having done. Again, the tech was very personable, friendly, knowledgeable and prompt. Overall, I would recommend Drew’s Crew. If I choose to have them replace my AC unit I am confident they would do a good job.

Drew was great to work with. He explained everything he was going to do, kept in constant communication with me up until he started the job and also explained everything he was doing as best he could for me. Everything works perfectly now. He’s reliable, friendly and i will definitely hire him again. You won’t regret having him do your service