Customer Reviews

Chris from Drews crew came today my air stopped working on Sunday my husband has COPD so I went through my home insurance American Home Shield chris came today fixed everything up working like brand new I would highly recommend them to anybody Chris was absolutely awesome

I have used Drew's Crew a couple of times and the technician's are really good. The person named King came by resolved my issues and explained the situation very well.

Drew's Crew is the best! We are first time home buyers and had recently moved into a new home when the AC completely stopped working. We had a different company come in and look at the unit - they said the filters needed to be replaced and it would start working again. It did not, and we couldn't get a response from them to come back out and service the unit. Enter Drew's Crew! They came out quickly, provided a detailed estimate and options to replace the unit - during the estimate they walked us through all of the changes to installation they'd make, the type of unit - it was about a 1.5 hour visit vs the other options we considered which were less than 30 minutes. When the quotes came back, Drew's Crew was incredibly reasonable and we felt the best equipped for the job. They were for 2 full days & their work was impeccable - they removed the old unit (which was not easy to access), installed the new unit, added additional vents for air return to help efficiency of the cooling system, installed a wifi enabled panel, upgraded the previous set up which had safety & efficiency issues. Overall, did amazing work & left our house spotless. They were also just really nice, very easy to work with - all around a very positive experience. I would recommend them to anyone!

The technician was professional and thoroughly explained what the problem was. I felt they gave a fair price to fix my AC unit but my problem is the miscommunication between this company and my warranty company. The receptionist lady is also horrible. She has very poor customer service skills and never answered any of my questions.

Our AC compressor broke in 90° weather. They came out right away. Lu was knowledgeable, professional, and friendly. He explained what was wrong and what needed to be done. He was thorough and answered all of my questions. I am so grateful that he came out right away due to the heat.

King was very quick, nice and professional!